Setting the industry standard for value in endoscopy repair with over 65 years of combined experience!
Mon-Fri: 9:00am-5:00pm Eastern Time
Saturday & Sunday: Closed
FAX#: (845) 276-4200
Until further notice, our Service Department cannot take any more reusable forceps, graspers and/or retrievers in for repair. We can offer replacements, or you can purchase from our selection of Disposable Forceps.
For more information, please contact our Service Department or Management Staff at 1 (845) 277-1700. We apologize for any inconvenience this may cause.
If the video can't play, YouTube Link: https://youtu.be/wRq20Dft6BM
ESS strives to make endoscopy equipment repair as simple as possible:
FIRST: Click the button below to download an Adobe® Acrobat PDF copy of our "Speed-Up Repair" form to send with your instrument for repairs:
NOTE: Flexible Endoscopes and Electronics (i.e.: processors, cameras, light sources, etc.) include an additional $40.00USD inspection fee.
SECOND: Carefully box your endoscope/endoscopy equipment:
THIRD: Ship your instrument via FedEx or UPS to:
ATTN: Service Department
3 Fallsview Lane
Brewster, NY 10509
ESS Service Department offers many repair services, even for small diameter endoscopes such as those for Ear, Nose and Throat practices.
Our service department can repair rhinoscopes, bronchoscopes, cystoscopes/ureteroscopes, and many others.
Don't forget, we also repair rigid ENT endoscopes as well!
At ESS, repairs are simple to have done. No need to make any arrangements or get a special "code" to send your instrument to ESS for a repair. Just follow the simple ESS 1-2-3 method for repair: