Service Department Hours:
Mon-Fri: 9:00am - 5:00pm ET
Saturday & Sunday: Closed
• RAPID TURNAROUND •
• 90 DAY WARRANTY •
• INDUSTRY LEADING LOW PRICES •
• MANUFACTURER-TRAINED TECHNICIANS •
Before you send us your instrument, download an print this Adobe Acrobat PDF of our "Speed-Up" Repair Form, and fill it in with your information and a description of the problem you're having with your instrument:
Once you've completed the repair form as best as you can, package it with your instrument in a well padded and securely taped box and ship it to ESS, Inc. via UPS or FedEx to this address:
Endoscopy Support Services, Inc.
Attn: Service Department
3 Fallsview Lane
Brewster, NY 10509
Many damages to endoscopes happen due to poor care of the instrument. ESS® sells many fine cleaning and maintenance tools you can use to help insure your endoscope gives you many years of trouble-free use.
Here are some helpful tips:
Endoscopy Support Services Inc. offers endoscope repair performed by factory-trained technicians for all makes and models including the Olympus® 10-Series and Pre-OES. Our service includes video cameras, couplers, printers and light sources as well as forceps and medical accessories. We offer same-day service for most minor endoscope equipment repairs and we have substantial savings on every endoscope repair.